These General Terms and Conditions of Sale (hereinafter referred to as the “ General Conditions”) apply exclusively between RINCO BONINGTON (S) PTE LTD (hereinafter referred to as “ Bedroom Affairs”), and any person placing an order on www.rincobonington.com

By placing an order with us, you are agreeing to accept these terms and conditions (The Conditions).
Please note, these terms and conditions can potentially change at any time, and we encourage user to check this page regularly to stay informed. If you have any queries relating to our terms and conditions, please contact the Customer Service team before placing an order.
Exchange Policy

Any item in its original unopened packaging is eligible to be exchanged within 7 working days of receipt. To initiate exchange, simply email us at bedroomaffairs@rincobonington.com to coordinate the exchange quoting your order number. Our team will advise one of our nearest outlet where exchange can be done.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We will never share your information with any third parties. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Ordering

A Customer who wishes to purchase Products shall place an order through the Website (“ Order”). All Orders are subject to acceptance by Bedroom Affairs and availability of Products.

By placing an Order, you are (i) offering to contract with Bedroom Affairs for the purchase of a Product on these General Conditions, (ii) representing that you are over 18 years of age and have the legal capacity to form a binding contract, (iii) representing that you are an end user, and (iv) representing that all information provided to Bedroom Affairs in connection with such Order is true and accurate and that you are authorised to use the payment method you have provided for such Order.

Return / Refund

1) Any return/refund must be made within 7 working days from receipt of delivery.  If no receipt is available , the date shall be assumed to be 7 business days from the dispatch date.

2) If the refund is requested within 7 working days period,  Bedroom Affairs will refund the original product purchase price.  The following fees and/or charges will not be reimbursed:
– Delivery Charges from Bedroom Affairs
– Cost to return the product to Bedroom Affairs

3) Returned goods must be in their original packaging with all contents/accessories and be in original condition.

4) Where an item is found to be faulty,  Bedroom Affairs will provide a replacement along with necessary service and support.

5) Where customer elects to receive a refund instead of replacement, the reimbursed amount will be as outlined in Section (2)

6) Bedroom Affairs reserves the right to make changes to these terms and conditions without notice.

Price & Payment

Product selection and promotions offered on the Website may vary at any time from what is available or offered in the retail locations.

Product prices are subject to change at any time and without notice, but you will always be charged the price which is displayed on the Website at the time you confirm your Order.

Prices displayed exclude delivery costs which may be added to the amount of your Order and shown on the check-out page. Such delivery charges may vary, depending on the amount of your Order, the delivery destination and the delivery method chosen.

You shall pay for the Product in full upon submitting your Order. Payment for Orders may be made by way of (i) credit or debit card issued by a credit or debit card company acceptable to Bedroom Affairs. Bedroom Affairs reserves the right to change the payment options at any time for any reason.

Delivery

Estimated delivery dates of the Products will be indicated on the Dispatch Confirmation but the estimated delivery dates serve as a guide only and shall not be binding on Bedroom Affairs.

Bedroom Affairs shall contact you if an estimated delivery date cannot be met but Bedroom Affairs shall in no circumstances be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Products will be dispatched from Bedroom Affairs’ warehouse in Singapore on the account and at the risk of the Customer. Bedroom Affairs is free to choose the carrier, the forwarding company and the means of transport.

Unless otherwise agreed by Bedroom Affairs, Bedroom Affairs will deliver your Products to the delivery address provided by you on your Order Confirmation. On delivery of your Products, you will be required to sign for delivery and if no-one is available to take delivery of your products, Bedroom Affairs’ appointed carrier may leave a card giving you instructions on either re-delivery or collection from the carrier.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Rinco Bonington (s) pte ltd
bedroomaffairs@rincobonington.com